Amazon Account Health & Reinstatement
Diagnosing the policy issue, then the appeal Amazon will actually read.
Suspensions and policy warnings are decided by documentation and by the pattern in your account history. We diagnose what triggered the action, assemble the evidence and write the plan of action that addresses it.
Tools we work in
- Amazon Seller Central
- Account Health Dashboard
- Amazon Case Log
Scope
What this covers
The specific work included when you engage us for this service.
- Account Health dashboard review and identification of the exact policy at issue
- Root cause analysis across orders, messages, listings and performance metrics
- Plan of Action drafting in the structure Amazon's teams expect
- Evidence assembly: invoices, supplier documents, authorisation letters and test data
- Appeal submission and follow-up inside Amazon's case system
- Post-reinstatement monitoring so the same trigger does not recur
What you receive
- 01A written diagnosis of the likely trigger, with the evidence it rests on
- 02A Plan of Action ready to submit, and submission on your behalf if you prefer
- 03A prevention checklist for the processes that produced the issue
Questions
Amazon Account Health & Reinstatement, answered
Can you guarantee reinstatement?
No, and nobody honestly can. Amazon decides, often without explaining why. What we control is the quality of the diagnosis and the appeal: whether the root cause is real, whether the plan addresses it, and whether the evidence supports the claims. A vague or template appeal is the most common reason a reinstatement is refused.
How long does an appeal take?
It varies widely. Some cases resolve in days, others run for weeks across several rounds, and a small number do not succeed. After the diagnosis we tell you which category we think you are in, rather than promising a timeline nobody controls.
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Tell us where the manual work is
A 30-minute call. We map the process, tell you what we would automate or build first, and what it costs. No retainer before you agree the scope.
- No retainer before scope is agreed
- Written plan you can act on alone
- Worldwide delivery, on your hours