SaaS Product Development
Multi-tenant products built to be operated, not just launched.
A SaaS product is a business with a codebase attached. We build the parts that are easy to underestimate: tenant isolation, subscription billing, roles, usage limits, onboarding and the support tooling that lets your team act on a customer's account.
Tools we work in
- Next.js
- TypeScript
- PostgreSQL
- Stripe
- Clerk
- Redis
- AWS
- Resend
Scope
What this covers
The specific work included when you engage us for this service.
- Multi-tenant data models with isolation between customer accounts
- Subscription billing, plans, trials and usage-based metering
- Authentication, single sign-on, roles and per-seat permissions
- Self-serve onboarding, invitations and organisation management
- Admin and support tooling so your team can act on a customer's account
- Email, notification and webhook infrastructure
- Separate development, staging and production environments
What you receive
- 01A deployed multi-tenant application with billing wired to a payment provider
- 02An admin console for support, plan changes and account corrections
- 03Runbooks for deploys, backups, incidents and restoring a single tenant's data
Questions
SaaS Product Development, answered
Should we build multi-tenant from day one?
If you intend to sell to more than a handful of customers, yes. Retrofitting tenant isolation once real data exists is one of the more painful migrations in this line of work, because every query, index and background job has to be re-examined. Single-tenant is defensible when you have a few large enterprise customers with strict separation requirements, but that is a deliberate architecture, not a default.
How do you handle billing edge cases?
Mid-cycle upgrades, failed payments, dunning, proration, tax and refunds are where billing projects stall. We handle them in the payment provider wherever possible and mirror subscription state into your database on webhooks, so your application does not have to call the provider on every request and does not break when that provider is slow.
Most often requested by
Related
More in Software Development
Custom Software Development
Applications built around your process instead of around a template.
MVP Development
The smallest version that answers whether anyone wants it.
Web Application Development
Browser applications for work a spreadsheet has outgrown.
Mobile App Development
One codebase for iOS and Android, native where it counts.
Tell us where the manual work is
A 30-minute call. We map the process, tell you what we would automate or build first, and what it costs. No retainer before you agree the scope.
- No retainer before scope is agreed
- Written plan you can act on alone
- Worldwide delivery, on your hours